Contact Andrea Dell Art

A: You can easily purchase available original artwork and artisan jewellery and gifts directly through Andrea's website shop at www.andreadellart.com or Etsy shop : https://www.etsy.com/shop/dellartoriginal

Simply select your desired piece, add it to your cart, and proceed to the secure checkout.

A: We offer PayPal as a trusted, secure payment option and smooth checkout experience.

A: The framing status for each artwork is clearly indicated on its product page. Most original Andrea Dell paintings are sold unframed, giving you the flexibility to choose custom framing that suits your space. Some original pieces may come with a float frame or gallery wrap.

A: We make every effort to display the colours of Andrea Dell's artworks as accurately as possible. However, due to variations in monitor and screen settings, the colours you see online may differ slightly from the actual artwork.

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A: Absolutely! Andrea Dell Art ships worldwide. Please contact Andrea directly via email first at andrea@andreadellart.com or via the secure contact form at https://www.andreadellart.com/contact and she will advise you of all international shipping costs and estimated delivery times based on your location.

A: UK shipping is included in the listed pricing for Andrea’s artwork – however if purchasing two or more items or require an item to be shipped internationally do please contact Andrea directly via email first at andrea@andreadellart.com or via the secure contact form at https://www.andreadellart.com/contact and she will advise final costs, including shipping and estimated delivery times based on your location.

A: All Andrea Dell artworks are meticulously packaged to ensure their safe arrival. Original paintings are protected with archival materials, custom crating, and multiple layers of padding where required.

A: Order processing typically takes 3-5 business days. Once shipped, domestic delivery within the UK usually takes 2-7 business days. International delivery can take 7-21 business days, subject to customs procedures and local postal services. Tracking information will be provided as soon as your order ships.

A: In the rare event that your artwork arrives damaged, please contact Andrea immediately at andrea@andreadellart.com with photos of the damage toboth the artwork and its packaging. We are committed to finding a solution, which may include a refund or replacement where possible.

A: Yes, Andrea Dell is available for select bespoke custom commission projects. To discuss your vision and inquire about her availability, please see the "Commissions" section of our website at https://www.andreadellart.com/commissions or contact Andrea directly via https://www.andreadellart.com/contact

A: The commission process typically begins with an initial consultation to discuss your ideas, preferred size, colours, and budget. This is followed by a proposal, deposit, regular progress updates, and final approval before your unique artwork is shipped. More detailed information can be found on the "Commissions" page : https://www.andreadellart.com/contact

A: Your satisfaction is our priority. If you are not completely happy with your Andrea Dell artwork we will work with you to resolve the issue. Please read our returns policy at https://www.andreadellart.com/returns-policy

A: While we do not offer direct exchanges, you are welcome to return your artwork for a refund according to our return policy and then place a new order for a different piece that better suits your preferences.