Returns & Refund Policy For Andrea Dell Art

Artwork Returns and Refunds Policy

Effective Date: July 03, 2025

Thank you for shopping at Andrea Dell Art. This document governs all returns and exchanges of Andrea Dell Art (“andreadellart.com”) (as defined below). If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy. Andrea Dell Art reserves the right to modify this Return and Refund Policy in whole or in part at any time at its sole direction. This Return and Refund Policy for andreadellart.com has been created using the return policygenerator

Definitions

For the purposes of this Return and Refund Policy we establish the following definitions:

• “Products” means all products and services sold at andreadellart.com.
• “Customer” means end user customers that purchase directly from distributors or wholesalers.
• “Company” (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Andrea Dell Art, 14 Grasmere Road.
  Formby L37 2JU. Liverpool.
• “Orders” refers to your requests to purchase a Product from us.
• “Website” refers to Andrea Dell Art, accessible at andreadellart.com.
• “You” refers to the individual using our Service, or the company or legal entity on whose behalf such an individual is using the
  Service, as applicable.

Andrea Dell Art Return & Refund Policy

We want you to love your artwork as much as we do!

If for any reason you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns. However only regular priced items may be refunded. Sale items are non-refundable.

You can return most items purchased from Us within 14 days of the original purchase date, unless noted in our Return Policy Exceptions, and provided that they meet the following conditions:

• Product must be returned in its original packaging.
• Product isn't used or damaged.
• Product must have the receipt or proof of purchase.

If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Return Eligibility

To be eligible for a return, your item must in the same condition that you received it. It must also be in the original packaging. Please contact us at andrea@andreadellart.com BEFORE returning an item, so we can guide you through the process.

Return Policy Exceptions

Unfortunately, we cannot accept returns on:

Custom or commissioned artwork

Digital downloads

Gift cards

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Damaged Items

If your item arrives damaged please contact us within 7 days of delivery with a photo of the damage. We will gladly offer a replacement (where available) or a full refund.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Return Shipping

You will be responsible for paying the shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee that we will receive your returned item.

Exchanges

We only replace items if they are defective or damaged.

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Return & Refund Process

If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.

1. Notify us

Please notify us as soon as possible of your intention to return or exchange an item. You can notify us:

• By email: andrea@andreadellart.com
• Via a form on our website: https://www.andreadellart.com/contact

We will contact you via email if we have any questions or concerns regarding your Return & Refund request.

2. Ship it back

The following does not apply to the sale of digital products. If you purchased a digital product or service, please proceed to Step 3.

Please ship the item(s) back to Us. You are responsible for the cost and risk associated with shipping the returned item(s) so make
sure you use a reliable shipping company. Ship the item you wish to return to the following address:

14 Grasmere Road, Formby. Liverpool. L37 2JU (United Kingdom)

We cannot be held responsible for items damaged or lost in transit, so please make sure you ask the shipping company for the proper
tracking information when shipping your items.

Inspection & Refund

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you
are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to
your original method of payment. If you requested an exchange, we’ll ship the replacement item to your address within 24 hours of processing your return.

To follow-up on the status of your return or for any other questions of inquiries, please contact us at : andrea@andreadellart.com

Return and Refund Policy for andreadellart.com has been created in part using the return policy generator at https://www.returnpolicy.com